ServiceNow Developer

Dice

Worldwide
Full-time
Software Development
javascript
angular
html

Description

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ServiceNow Developer

100% Remote

Contract/FULLTIME

JOB DESCRIPTION:

Looking for highly motivated ServiceNow Developer with verifiable experience in Development and Administration of a ServiceNow platform in Enterprise environment. The ServiceNow Developers main responsibility is to develop applications on the ITOM, ITSM, ITAM and ITBM suite. This resource will have in-depth experience with Configuration Management (including classes and CMDB hierarchy), Discovery, Cloud Discovery, Service Mapping and troubleshooting and ServiceNow workflows and scripting knowledge.

Essential duties and responsibilities:
  • Develop software solutions as required through scripting and software development
  • Understand the business needs and translate them in technical requirements considering standard process and guidelines provided by ServiceNow
  • Install, configure, and integrate software products from ServiceNow with a focus on the ITOM based products (discovery, service mapping, configuration management, event management)
  • Implement and maintain CMDB by populating CI/attributes/relationship information in CMDB by configuring discovery and service mapping.
  • Build custom probes and patterns to enhance ServiceNow Discovery.
  • Monitor and maintain discovery and integration jobs, monitor failures, and remediate issues by identifying problems.
  • Perform on-going analysis of CMDB health metrics, dashboards and assist with audits of CMDB data to ensure that the data is accurate.
  • Maintain & administrate ServiceNow MID Servers
  • Manage a multi-source CMDB applying identification and reconciliation rules to increase the accuracy and reliability of the data.
  • Works closely with Asset Management and ITSM teams and implement/automate workflows
  • Develop systems integrations and process automation, fully utilizing the platform's workflow capabilities, including Orchestration
  • Responsible for integrating CMDB to Change, Incident, and problem Management processes, providing impact analysis, assistance with root cause analysis.
  • Experience in multiple application architectures and supporting technologies.
  • Help functional teams and build requested items and tasks using workflows to manage and improve processes
  • Strong development experience in JavaScript, HTML, CSS, Angular
  • Strong in managing ServiceNow client and Server-side scripts (UI actions, ACL, UI policies, UI scripts, Business Rules, Workflow, Process flows)
  • Web service proficiency (REST, SOAP) as well as XML and JSON knowledge
  • Strong in ServiceNow data load capabilities and reporting, performance analytics and dashboard/homepage capabilities
  • Strong analytical and problem-solving skills
  • Knowledge of networking concepts such as IP Addressing, Firewalls, ports
  • Knowledge of relational databases (MySQL, MSSQL, Oracle)
  • ITIL knowledge with the ability to relate concepts to implementation strategies.
  • Excellent communications and clear written skills required.
  • Broad general knowledge of IT infrastructure topology including typical application, server, and networking configurations.

Good to have –
  • CSDM 3.0 knowledge and implementation experience
  • Experience in Application Portfolio Management in ServiceNow
  • Integration Hub and Orchestration experience

Experience:

Bachelor’s degree in computer science, Engineering, Math or related (equivalent experience considered)

5+ years development experience in ServiceNow

2+ years overall experience as a ServiceNow ITOM Administrator role

7+ years overall IT experience

The following training and/or related certifications are desirable:

ServiceNow Application Developer

ServiceNow Certified Implementation Specialist – Discovery

ServiceNow Certified Service Mapping Implementation

ServiceNow System Administration
  • provided by Dice

Job Summary

Job ID:86
Company:Dice
Location:Worldwide
Job Type:Full-time
Primary Tag:Software Development

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More Details


Website:

https://www.dice.com/

Job Posted:

3 years ago