ABOUT MAPLE

Founded in 2015, Maple is a fast-growing health tech company with a vision to power the future of healthcare by building a connected and superior experience for patients, doctors, and other types of health providers.

We offer virtual care services across multiple distribution channels, including Direct-to-Consumer ("B2C"), Employers and Private Insurers ("B2B") and Public Sector Institutions ("B2I"). With a growing network of 2,000+ healthcare providers and nearly 4 million Canadians with access to our services, Maple is one of Canada’s fastest-growing virtual care companies.

We have established an entrepreneurial culture centered around our purpose to support people’s health and well-being and to strengthen the healthcare system. We attribute our success to our team, who has helped us achieve numerous noteworthy awards including: LinkedIn's Top 10 Startups, Deloitte Canada’s Technology Fast 50, Globe & Mail's Top Growing Companies in Canada, North America’s Inspiring Workplaces, and Glory Professional’s The Power 50: Canada’s Most Impactful Companies.

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THE POSITION**

In support of a high-growth mandate, we’re hiring for the position of Manager, Engineering to lead a high-performing software development team composed of front-end and back-end developers. In this position, you will work closely with Product and UX to define and deliver key growth initiatives on our web and mobile applications. You will coach team members, support them in their career growth, and provide timely feedback. Your efforts will ensure that the team is consistently performing at their highest level.

Reporting directly to the Senior Vice President of Engineering, this is a key leadership position at Maple. When you are not caring for the well-being of your team, you are writing, reviewing, and deploying production-ready code following industry best practices. We deploy continuously and value well-tested code. We also care deeply about product quality, platform security, and accessibility.

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Critical to success in this role** will be your technical proficiency, unwavering commitment to best practices, and dedication to enhancing product quality and user experience. Your leadership, adeptness in continuous deployment and testing, and talent for clear communication and feedback will be the driving forces behind sustaining a high-performing team during high-pressure situations. Your experience in product-focused environments with an emphasis on scalability will enable us to continue to effectively serve millions of users while also elevating our product excellence and ability to meet our ambitious high-growth objectives.

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12 – 18 MONTH DELIVERABLES**

To realize the company’s growth mandate, within the first 90 days, you will immerse yourself in our technical environment while getting to know your team members and their strengths. You will assess the current projects, workflows, and development practices, identifying areas for improvement.

In the next 12 to 18 months, you will continue to lead and empower your team to achieve new heights, ensuring they are motivated, well-coached, and consistently delivering exceptional results. Collaborating closely with Product and UX teams, you will drive the delivery of key growth initiatives, enhancing our product quality and user experience. Additionally, you will optimize our development processes, focusing on continuous deployment and testing, with an unwavering commitment to code quality and industry best practices.

CANDIDATE PROFILE

• The ideal candidate possesses 5+ years of senior-level software development experience on either the front-end or the back-end, paired with 2+ years of leadership experience managing small to medium-sized teams of developers.
• The ideal candidate exhibits proficiency in agile development methodologies such as Scrum and Kanban with a demonstrated history of contributing to the effective implementation of continuous integration and continuous deployment (CI/CD) practices.
• The ideal candidate has experience with high-growth product-focused startups or scaleups with a demonstrated ability to thrive in dynamic and rapidly evolving settings.
• An excellent communicator, both verbal and written, the candidate has the ability to articulate technical concepts to non-technical stakeholders and provide constructive feedback to maintain effective team communication and collaboration.

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Not checking every box?_ Please apply anyway. We understand that candidates have different experiences that may make them a fantastic fit for this position, and for Maple. We value equity, diversity, and inclusion, and we’re committed to providing fair and equal opportunities to all applicants. We also want to provide an accessible interview process, so if there’s any accommodations that would make your experience more comfortable, please let us know.

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KEY COMPETENCIES**

• A Leader Who Inspires
• Team Growth & Development
• Technical Proficiency
• User Experience
• Continuous Deployment & Testing
• Communication
• Product-Centric Approach

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CULTURE AND ORGANIZATIONAL FIT**

The Maple team is:

• Passionate: We believe deeply in our company’s purpose and what we’re trying to accomplish as a team. We want all colleagues to feel passionate about improving access to high-quality healthcare through the power of technology, and to make a positive impact with the work we do, where we work, and in the community.
• Supportive: We’re a diverse community that recognizes and embraces the individual differences of our people. We have fun coming to work and bringing the best out of each other. We value and encourage different and diverse perspectives from all parts of the organization.
• United: We leave our egos at the door and act with humility. We work collaboratively to overcome obstacles that arise, and we’re united in our purpose and bringing our ambitious goals to life.
• Creative: We challenge the status quo of what we think is possible with how we approach our work and projects, celebrating bold thinking. We’re focused on our priorities yet remain agile in how we deliver on our goals.

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WORKING AT MAPLE**

We want you to love working at Maple. We want you to feel challenged and supported, cared for, and driven. Just as we’re driven to grow, to improve, to iterate our products and services, we want you to take the same mindset as you work towards achieving your personal best. We can all learn, we can all develop, and we can all power the future of healthcare. But we can only do it together. At Maple, we are a team first and foremost. Your success is our success.

In order to support your health and well-being, we offer a comprehensive set of benefits and perks, including:

• Health and dental benefits, insurance: Through our Group Benefits, you’ll get access to dental benefits, extended healthcare benefits for drugs, vision, paramedical coverage (e.g. massage therapists, dieticians, mental health professionals), counselling, health service navigation, life insurance, critical illness and disability insurance, and more.
• Dedicated Health Spending Account (“HSA”): An additional budget available for you to spend on health-related expenses (e.g. eyeglasses, therapy).
• Dedicated Wellness Budget: Spend your budget on activities that support your physical and mental wellness.
• Maple Coverage: You’ll get unlimited access to Maple for primary care, and a package of therapy consultations.
• Paid Health Days: In addition to paid vacation, you’ll receive 10 Paid Health Days for you to use when you’re suddenly feeling sick and unable to work, whether it’s a physical or mental health condition, to attend healthcare appointments and procedures, or if you need to support a loved one with their healthcare needs.
• Pregnancy and Parental Leave: We support parents who are welcoming a child into their life in a variety of ways, including a Supplemental Unemployment Benefit based on eligibility.
• Professional Development Budget: We encourage all team members to seek opportunities for growth and learning to support professional development. That’s why your Branch Out Budget (“BOB”) is designed to reimburse you for expenses related to any meaningful professional development opportunities.

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OTHER**

• Job type: Full-time
• Hiring manager: SVP, Engineering
• Location: Fully remote
• Start date: Jan 2024
• Vacation: 4 Weeks

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Please note that any offer of employment may be subject to verification of employment and education background checks, including a criminal record check._