Product Manager, Service Integration

Ceridian

Worldwide
Full-time
Software Development
javascript
html

Description

Ceridian is a global leader in Human Capital Management technology. Simply put, we allow our customers to do the most complex things well (HR, Payroll, Benefits Administration, Workforce Management and Talent Management) and do them to scale.

Makes Work Life Better™ is our brand promise, not only to our customers, but to our employees as well. Our flagship platform, Dayforce, helps leaders make smart decisions based on data, strategy and intelligence that create value and maximize productivity.

How do we make work life better?
  • By delivering an award-winning product, conceptualized and developed by award-winning leaders, that result in award-winning customer employee experiences
  • By hiring highly innovative, diverse talent that fully embraces and embodies our core values in everything they do: Customer Focus, Equity, Shared Ambition, Agility, Transparency, Optimism
  • By using modern technology, such as voice-activation with Dayforce Assistant and access to your money as soon as you earn it with Dayforce Wallet to stay in rhythm with the evolving demands of our 4 million global users
We understand that no matter where you are, choosing a new employer is always one of life’s most stressful events. We encourage you to check us out at Ceridian.com to learn more about how we are impacting the world of work for our customers, employees and you!

Location: For this role, we are open to remote work and can hire anywhere in North America.

About The Opportunity

This Product Manager, Service Integration role is responsible for establishing the product priorities and roadmap for the Dayforce Report Marketplace and various other initiatives. The Report Marketplace is Dayforce’s first community-driven feature that allows users to easily search, preview, rate, and install commonly requested, pre-configured reports. Users will also be able to contribute to the community by submitting their own reports to the Marketplace. Future enhancements will allow for other configurable elements to be offered through the Marketplace, such as forms, workflows, dashboards, etc. You will spend your time designing, building, and delivering valuable features and enhancements for this exciting Dayforce feature as well as other functionality across our team’s products and features.

You will be a key member on the Service Integration team, whose mission is to drive efficiencies in implementing and supporting Dayforce through products like Config Validation Tool, Activate, Triage, Rover, and Support Dashboard, as well as Dayforce features like the upcoming Report Marketplace and CVT report delivery for ConnectedPay & Unified solutions. We empower our Ceridian operations teams to efficiently deliver high quality implementations and world-class customer support through robotic process automation, proactive issue detection, and various other technology solutions.

To achieve these results, you will collaborate internally with the Product, Development, Support, and Services teams across the organization. You will get to leverage your strong technical and functional problem-solving skills with a keen business sense to deliver top notch, client-focused tools and support.

What you’ll get to do:

  • Drive Report Marketplace features and enhancements with passion and enthusiasm
  • Deliver innovative and improved methods or approaches to problems
  • Communicate key user needs, vision, and strategy and provide thought-leadership
  • Drive discussions with users and developers on execution of product intent
  • Maintain a comprehensive backlog
  • Identify, prioritize, and execute against both the backlog and roadmap using a data-driven approach
  • Manage risk by ensuring the team is focused on building the right product for the right user at the right time
  • Operate effectively and independently in an uncertain environment
  • Lead special projects as needed

Skills and experience we value:

  • Highly organized, disciplined self-starter, capable of working independently or in close collaboration within an Agile development team
  • Excellent verbal and written communication skills with the ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences
  • Excellent multitasking and problem-solving abilities
  • Exceptional self-awareness and influencing skills
  • Prior experience in Product Management working directly with developer teams
  • Prior experience implementing or supporting HCM systems
  • Prior experience designing or implementing marketplace feature functionality
  • Experience with Agile/SCRUM product development methodologies
  • Proficient with Microsoft Server Technology (e.g: Windows / SQL Server) and relational database systems
  • Conversational understanding of object-oriented programming, HTML and JavaScript

Ceridian is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We provide our employees with comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced lifestyle to achieve personal and professional success. We encourage all individuals to apply for positions that fit their passions.

We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted. If you are selected for an interview, you will be contacted by a Ceridian Recruiter with a @ceridian.com email directly from our organization.

Apply Now

Job Summary

Job ID:298
Company:Ceridian
Location:Worldwide
Job Type:Full-time
Primary Tag:Software Development

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More Details


Website:

https://www.ceridian.com/get-started/dayforce

Job Posted:

3 years ago